EVV · Scheduling · eMAR · Compliance · Billing

Run your entire care operation on one platform.

Electronic visit verification, scheduling, medication records, compliance, and billing — plus a caregiver app your field staff actually use. Built for home care and the settings around it, and HIPAA-secure from the ground up.

  • HIPAA-secure
  • Medicaid EVV-ready
  • iOS & Android
The TimeGrid agency console dashboard — active caregivers, clients on care plan, visits this month, and medication adherence
Electronic Visit VerificationGPS + photo, Medicaid-ready
Built for carehome care, day programs, IDD & more
HIPAA-secureencrypted, audited, isolated
Works offlinecaregivers clock in with no signal
The platform

Everything your agency runs on — in one place.

TimeGrid replaces the EVV vendor, the scheduling spreadsheet, the paper MAR, the credential binder, and the billing workarounds with a single connected system — for the office and the field.

📍

Electronic Visit Verification

Caregivers clock in and out with GPS and a photo — even offline. Geofencing, auto-flagged exceptions, and a clean audit trail keep you Medicaid-ready.

  • GPS + photo verification
  • Offline-first, syncs on reconnect
  • Auto exceptions & audit trail
📅

Scheduling & shifts

Fill every visit. Build one-off and recurring visits, publish open shifts caregivers can claim, and cover call-outs fast — across clients, caregivers, and sites.

  • Recurring visit templates
  • Open shifts & drop-in coverage
  • Shared service sites & geofences
💊

Care & eMAR

Document care as it happens. Care plans, progress notes, and a full medication administration record — with dose reminders and missed-dose escalation.

  • Care plans & progress notes
  • Medication administration record
  • Dose reminders & escalation
🛡️

Compliance & credentials

Stay survey-ready. Track licenses and certifications with expiry alerts, run onboarding and training, log incidents, and keep an immutable audit trail.

  • Credential tracking & expiry alerts
  • Onboarding, training & incidents
  • HIPAA audit logging throughout
🧾

Billing & authorizations

Bill clean and get paid. Track payer prior-authorizations and units, approve timesheets by exception, capture mileage, and export payroll — no surprise overages.

  • Payer authorizations & unit tracking
  • Approve-by-exception timesheets
  • Mileage & payroll export
📱

The caregiver app

Everything your field staff need, in their pocket. Schedule, client details, care plans, EVV clock-in, notes, MAR, mileage, and messages — offline-first.

  • Schedule, clients & care plans
  • EVV, notes, MAR & mileage
  • iOS & Android, works offline
Medication safety

Never lose track of a dose.

Every medication caregivers document flows into a live administration record. On-time, late, refused, and missed doses are tallied in real time, and the office gets a clear queue of exactly what needs review — with the caregiver's note attached.

  • Real-time adherence, on-time vs. late vs. refused
  • Missed doses auto-escalate to the office
  • Every dose carries the caregiver's note
  • One-click export for audits and payers
The TimeGrid medication report — on-time adherence donut and a queue of doses that need review, each with the caregiver's note
One system, two sides

The office and the field, finally in sync.

What a caregiver logs in the field shows up in the office instantly — and what the office schedules lands on the caregiver's phone. No re-keying, no paper, no gaps.

🖥️ For the office

The admin console

Schedule visits, approve time by exception, track compliance and authorizations, run the MAR, message the team, and export payroll — everything your coordinators and administrators need to run the day.

  • Scheduling & open shifts
  • Time & approvals
  • Compliance & credentials
  • Authorizations & billing
  • Notes, MAR & incidents
  • Reports & payroll export
📱 For caregivers

The mobile app

A simple app your field staff actually use — their visits, the client's care plan, one-tap EVV clock-in with GPS and photo, notes and medications, mileage, time-off, and messages. And it keeps working when the signal doesn't.

  • Today's schedule & clients
  • EVV clock-in (GPS + photo)
  • Care plans & progress notes
  • Medications & MAR
  • Mileage & time-off
  • Works fully offline
Built for care

Made for the way care actually works.

TimeGrid is built around visits, clients, care plans, and caregivers — not generic "shifts." It fits home care and the settings around it, whether you bill Medicaid, private pay, or managed care, and whether your staff work in homes, in the community, or on-site.

  • Individual visits, shared sites, and day programs
  • Payer authorizations and unit limits, tracked automatically
  • Roles for caregivers, coordinators, HR, and administrators
Who runs on TimeGrid

Care settings we serve


  • Home care & home health
  • HCBS & Medicaid waiver
  • Day programs & adult day
  • Disability & IDD services
  • Assisted living & residential
  • Multi-site agencies
Security & compliance

PHI-grade security, by default.

You're handling protected health information. TimeGrid is engineered for it — so security is the foundation, not an add-on.

🔒

Encrypted end to end

Encryption in transit and at rest. Sensitive fields and second-factor secrets are encrypted at the application layer, on top of platform encryption.

🧱

True tenant isolation

Every agency's data is walled off at the database level with row-level security — enforced, not just filtered. One agency can never see another's.

📜

Full audit logging

Reads and writes to PHI are recorded, and infrastructure activity is captured in an immutable, multi-year audit trail — ready for a review.

🔐

Access controls & MFA

Role-based permissions, an editable permission matrix, enforceable multi-factor authentication, and idle-session timeouts you control.

💾

Backups & monitoring

Automated daily backups with a long retention window, uptime and health monitoring, and alerting — so your data and your service stay safe.

HIPAA & a BAA

A HIPAA-aligned architecture and breach process, with a signed Business Associate Agreement available — plus Medicaid EVV compliance built in.

How it works

Live in days, not months.

No long implementation and no consultants. Set up your agency, put the app in your caregivers' hands, and start verifying visits the same week.

1

Set up your agency

Add caregivers, clients, and service sites, and import your schedule. Most agencies are configured in a day.

2

Caregivers verify visits

Your team downloads the app and clocks in with EVV, documents care and medications, and logs mileage — from any phone, online or off.

3

Approve, bill & report

Review time by exception, track authorizations, run the MAR, and export payroll and reports — with a clean audit trail behind every visit.

Pricing

Pricing that scales with your census.

Simple per-seat plans, no setup fees, and no long contracts. Talk to us for a quote tailored to your agency's size and payers.

Starter
$149/mo

For small agencies getting compliant.

Book a demo
  • Up to 15 caregiver seats
  • EVV, scheduling & open shifts
  • Care plans, notes & MAR
  • iOS & Android caregiver app
  • Email support
Enterprise
Custom

For large or multi-site organizations.

Contact sales
  • Unlimited caregiver seats
  • Everything in Professional
  • SSO & advanced permissions
  • State EVV aggregator integration
  • Signed BAA & security review
  • Dedicated success manager

Questions, answered.

Is TimeGrid Medicaid EVV compliant?

Yes. Caregivers verify each visit with GPS and a photo at clock-in and clock-out, exceptions are flagged automatically, and every visit keeps an audit trail. On Enterprise we integrate with your state's EVV aggregator.

Who is TimeGrid for?

Home care and home health agencies, HCBS and Medicaid-waiver providers, day programs, disability and IDD services, and assisted living or residential operators — any care organization that schedules caregivers, verifies visits, and documents care.

Do caregivers need special hardware?

No. Your team uses the free TimeGrid app on their own iPhone or Android to clock in with EVV, document care and medications, and log mileage — nothing to buy or carry.

Does EVV work without a signal?

Yes. The app is offline-first — caregivers can clock in, document care, and record medications with no connection, and everything syncs automatically the moment they're back online.

Is my clients' data secure?

TimeGrid is built for PHI: encryption in transit and at rest, database-level tenant isolation, role-based access with MFA, full audit logging, and automated backups. A signed BAA is available.

How long does setup take?

Most agencies are configured in a day. Add your caregivers, clients, and service sites, import your schedule, invite your team, and you're verifying visits the same week.

Ready to run your agency on TimeGrid?

Book a demo to see EVV, scheduling, eMAR, and billing on your agency's real workflows — and how fast you can be up and running.

HIPAA-secure  ·  Medicaid EVV-ready  ·  iOS & Android